CASE STUDY: Dental Office Software Upgrade

Client Name: Dr. R.
Service Details: Business client, on-site consult, on-site/remote project
Problem and Request: A dental practice with 20 workstations and a legacy practice management software application needed some extra help. We met with the doctor to learn more about his IT environment, discover tech pain points, and help determine which technology solutions could contribute to his immediate and long term business goals.

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Protecting Your Accounts With a Secure Password Manager



If you’re the kind of person who constantly resets passwords and usernames, recycles the same password you’ve been using for the past seven years, and struggles with tracking password changes on hand-written notes or spreadsheets, then it’s time for a serious upgrade. You need a password management tool. Continue reading “Protecting Your Accounts With a Secure Password Manager”

Goodbye Apple, Hello Samsung – Why I’m Ditching My iPhone

My trusty old iPhone 3GS is beginning to show it’s age, and I’ve been considering a replacement. I could buy Apple’s flagship smartphone, the iPhone 5. But the more I compare it to other devices on the market, the more I ask myself: have Apple’s mobile products lost their innovative, competitive edge? Perhaps more importantly, I have to wonder: is the iPhone still cool?


When I decided to buy my first smartphone back in late 2009, I wanted to get the best device on the market: at the time, I decided that device was the iPhone 3GS.

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2012 Re-Launch Site v2.0

I’ve been making some changes to my site. While it’s always going to be a work-in-progress, I’ve changed so many things that I’m just going to go ahead and call it:


(click here to view Old site v1.8 JPEG)

The Home page, sidebars, and navigation menus have had a major overhaul, and plans for improving content and page performance even further are underway!

Here’s a screenshot of what the development process looks like in WordPress (specifically, what it looks like to write this post):

WordPress is a great a blogging platform, and the basics of posting to a blog aren’t that hard to learn.

In addition to powering the popular blogging site (#18 site in the world currently), the content management system (CMS) developed by the folks at is a robust web design platform supported by a thriving development community.

This community provides a huge selection of free plugins, which can be installed into the main framework to add functionality (not unlike the apps you install onto your iPad or Android device). With a “theme” plugin, and/or a bit of CSS/HTML/PHP knowledge to get the layout right, custom sites can be built and updated with relative ease.

For anyone looking to make a basic blog site with plenty of options for customization, check out!

FREE Computer Virus Removal Software Isn’t Free

Computer Virus Removal SoftwareEvery PC user knows that computer viruses are bad news, and that the best way to avoid infection is to install antivirus software to protect your computer. What many people don’t know is that there is virus removal software available that is completely FREE to download and use. However, using free computer virus removal software comes with a hidden price.

The Real Cost of “Free” Protection Against Computer Viruses

Most PCs have antivirus (AV) software pre-installed, but it is often only a “trial” version that expires after a set time, and then requires the user to pay for the “full” version. While these types of computer virus removal programs are effective and well worth the money, a cheaper alternative exists.

Free virus removal software is a cheaper (and arguably, better) alternative to subscription-based AV software. You can download and use it for free, and it doesn’t extract a yearly subscription fee from you in exchange for continued protection from computer viruses. What “free” computer virus removal software DOES extract from you, in various ways, is your personal information.

Free Computer Virus Removal Software Programs

“Free” antivirus software not only protects you from getting computer viruses, but it digs up your personal data and sells it to the highest bidder. In addition to being effective virus removal tools, software programs such as “AVG Free”, “avast! Free Antivirus”, and “Avira Free Antivirus” are also ingenious data-mining and marketing machines. Virus removal software companies offer these programs at no charge, and then make money later by selling their user’s information to marketers and advertisers.

Who needs free software? I’d rather keep my personal data!

To demonstrate how “free” antivirus software (or any type of free software, for that matter) can easily gather a user’s information, consider this important but often overlooked step during the installation process of a popular free AV software program:

“Quick Install (Recommended)” (If you choose the “recommended” install settings, the software installs automatically – congrats, you’re done! Unfortunately, you also just opted-in to about 7 different data gathering schemes.)

“Custom Install (Advanced)” (A custom installation lets you uncheck all of the options that would install various information-gathering gadgets, email scanners, search bars, toolbars, etc., leaving only the essential software installed.)

A custom installation isn’t that hard to do, but a software company will nearly always label this option as “advanced” in order to intimidate users, and instead recommend that they perform a quick install. Although technically quicker and easier, this “recommended” option usually installs unwanted data gathering features alongside the core software.

If you manage to get through the installation without falling into any data mines and protect your information, free software can actually be quite useful. Free computer virus removal software in particular should be installed carefully, and with close attention paid to the “recommended” settings.

As always, please feel free to contact me for help with virus removal, or with any computer question.