CASE STUDY: Employee Password Compromised by Phishing Attack
What is a phishing attack? A phishing attack, or a phishing scam, is when a criminal sends an email pretending to be someone (ex. the CEO of your organization) or something …
5 Critical Technology Directives Your Business Must Address in 2019
Technology changes so quickly, and it can be difficult to stay current. Here’s our list of the five most important IT directives to address before 2019 ends: Backup and …
Email Etiquette Guidelines – Best Practices
When the use of email became common in the early 90s, the business world changed. Email now takes up a significant portion of our workday: one study shows that workers …
CASE STUDY: Main Server Crash!
We expected to find a few things wrong when we started working with a client who was running a 15-year-old server.
CASE STUDY: Dental Office Software Upgrade
Client Name: Dr. R. Service Details: Business client, on-site consult, on-site/remote project Problem and Request: A dental practice with 20 workstations and a legacy practice management software application needed some …
New Year, New Website: SILVERCOMPUTER.NET
I’m happy to announce the launch of our new website: https://silvercomputer.net To better understand the improvements featured on our new site, we should first take a moment to discuss some …
NAS Shared Storage for Home Office
Client Name: Shelley S. Service Details: Business client, on-site support Problem and Request: A home based business with a legacy CAD (computer-aided design) application needed to replace their old computers …
Base Announces Apollo Sales Science Platform
At today’s Forecast 2016 event in San Francisco, the company behind the popular sales and CRM platform Base announced a new add-on product: Apollo.
Business Network Troubleshoot and Security Audit
Client Name: Frank A. Service Details: Business client, on-site consult, on-site support Problem and Request: Client needed help with network connection problems, printing, FileMaker Pro, backups, anti-virus, and access controls …
Google Apps for Executive Assistant and Boss
Client Name: Veronika K. Service Details: Business client, on-site consult, on-site support, remote support, remote consult Problem and Request: Client is an executive assistant that needed help with keeping her …
