CASE STUDY: Employee Password Compromised by Phishing Attack
What is a phishing attack? A phishing attack, or a phishing scam, is when a criminal sends an email pretending to be someone (ex. the CEO of your organization) or something …
CASE STUDY: Main Server Crash!
We expected to find a few things wrong when we started working with a client who was running a 15-year-old server.
CASE STUDY: Encrypting Ransomware Hits Small Business
Client Name: (business name removed) Service Details: Business client, on-site consult, on-site support Problem and Request: Client reported that they were seeing “ransom” messages appear on their computers, and that …
CASE STUDY: Dry Cleaner Network
A big dry cleaning business was having serious problems with network outages.
CASE STUDY: Dental Office Software Upgrade
Client Name: Dr. R. Service Details: Business client, on-site consult, on-site/remote project Problem and Request: A dental practice with 20 workstations and a legacy practice management software application needed some …
NAS Shared Storage for Home Office
Client Name: Shelley S. Service Details: Business client, on-site support Problem and Request: A home based business with a legacy CAD (computer-aided design) application needed to replace their old computers …
Business Network Troubleshoot and Security Audit
Client Name: Frank A. Service Details: Business client, on-site consult, on-site support Problem and Request: Client needed help with network connection problems, printing, FileMaker Pro, backups, anti-virus, and access controls …
Google Apps for Executive Assistant and Boss
Client Name: Veronika K. Service Details: Business client, on-site consult, on-site support, remote support, remote consult Problem and Request: Client is an executive assistant that needed help with keeping her …
Large Home Wireless Network Upgrade
Client Name: Levi H. Service Details: Home client, on-site consult, on-site support Problem and Request: Client needed help with spotty WiFi signal in a 3,400 square foot home, general network …
Media Professional Builds a New Custom PC
Client Name: John J. Service Details: Home client, in-shop project Problem and Request: Professional graphics and sound editor needed a powerful PC to run graphics-intensive apps like Adobe Premier and …
