What is Project Fi?

Project Fi is a new mobile phone carrier offering from Google. Since I signed up for the invite-only service back in March 2015, Project Fi has become available to the general public, and has emerged as a cost-effective and reliable alternative to traditional carriers like AT&T and Verizon.

If you’re in the market for a new Android phone, and you aren’t completely happy with your current mobile plan, then Project Fi is probably worth a look.

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Buying a New Computer: a Guide (Updated)

Buying a computer is no easy task, and with the cost of many of the machines out on the market today, you want to make sure you’re making the right purchase so you don’t blow your money on something that stops working for you within a year.

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Bringing the WOW Customer Experience to IT (Part 1)

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For the past five years I’ve been living a double life. In addition to working on my IT consulting and computer support business, I’ve also worked for Trader Joe’s as a Merchant (which is sort of like being a pirate ship-themed assistant store manager who delivers “WOW Customer Experience”).

Recently, I decided to quit my “day” job at TJ’s to pursue an IT career full time. It was a tough decision that I’d been debating for a long, long time, but finally I took the plunge.

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Welcome to AB Computers

Being the sole owner/operator of Silverleaf gets lonely sometimes. Though I like solving complex technical problems and the challenge of running a business, what I really love is working with people.

This past year, I’ve been exploring career options that would allow me to work with a team of IT pros. So when the opportunity to work as a technician at a local computer repair shop came up, I decided to apply – and was hired for the job.

This is the story of my experience at that job.

(Names and identifying details in this post have been changed to protect the privacy of individuals.)

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They’re Not Searching; They’re Going to Yelp

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“When people want to find a place to go to dinner, they’re not searching; they’re going to Yelp.

– Steve Jobs, Apple Chairman and CEO (April 8, 2010)

I don’t always begin a blog post with an iconic quote from the visionary Steve Jobs, but when I do, it’s because I think that the guy was really on to something. Continue reading “They’re Not Searching; They’re Going to Yelp”

Net Neutrality, Technology, and the Democratization of Knowledge

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Net neutrality is the issue at the center of debate over the fate of the Internet. Tech giants like Facebook and Netflix are battling with service providers like Comcast and Verizon over “fair use” of that precious Internet resource: bandwidth.

It’s easy to forget that the Internet wasn’t always congested with millions of kitten videos and other bandwidth-hungry forms of streaming entertainment, and at one point it’s main usage was actually for sharing information. Continue reading “Net Neutrality, Technology, and the Democratization of Knowledge”