Bringing the WOW Customer Experience to IT (Part 2)
“You‘ve got to start with the customer experience and work back toward the technology – not the other way around.” -Steve Jobs (Wikiquote)
New Year, New Website: SILVERCOMPUTER.NET
I’m happy to announce the launch of our new website: https://silvercomputer.net To better understand the improvements featured on our new site, we should first take a moment to discuss some …
What is Project Fi?
Project Fi is a new mobile phone carrier offering from Google. Since I signed up for the invite-only service back in March 2015, Project Fi has become available to the …
Buying a New Computer: a Guide (Updated)
Buying a computer is no easy task, and with the cost of many of the machines out on the market today, you want to make sure you’re making the right …
Email Sucks!
How we use (or misuse) email can have a big effect on our personal and professional well-being.
The CIA Trusts the Cloud, and So Should You
Cloud Computing is Secure, Proven Technology with High Adoption Rates If you’re nervous about cloud computing, you’re not alone. A new report on IT decision makers shows enterprise trust in …
They’re Not Searching; They’re Going to Yelp
“When people want to find a place to go to dinner, they’re not searching; they’re going to Yelp.“ – Steve Jobs, Apple Chairman and CEO (April 8, 2010) I don’t …
Net Neutrality, Technology, and the Democratization of Knowledge
Net neutrality is the issue at the center of debate over the fate of the Internet. Tech giants like Facebook and Netflix are battling with service providers like Comcast …
Hijacking Home Appliances
While much attention in the media has rightly focused on the theft of credit card information at large retail operations such as Target and Micheals, other security breaches have been …
Agbogbloshie – A Toxic E-Wasteland
Often times I find that clients prefer to buy new computers rather than pay for costly repairs on old, broken computers. And who could blame them? When you consider …