It is my great pleasure to officially announce that I am joining General Networks (www.gennet.com)! 😊 …
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Ransomware Protection and Recovery – 10 Tips for Business
Why should you care about ransomware? The unfortunate truth is that ransomware attacks are becoming more and more prevalent in our everyday lives, with many people and businesses falling victim to …
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4 Tips to Improve Your Cyber Security (Updated)
Cyber security, also referred to as information technology security, is the act of protecting data and information systems from unauthorized access, unlawful modification and disruption, disclosure, …
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IT Outsourcing in Los Angeles: Pros and Cons of Partnering with a Local MSP
Many people get a bad feeling when it comes to outsourcing, as the word can evoke images of big corporations cutting local jobs in favor of hiring low-wage offshore workers. Outsourcing isn't …
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How to Submit the Perfect Help Desk Ticket
What is a Help Desk Ticket? Request for Tech Help Professional IT support departments use help desk ticketing systems to efficiently track and resolve tech problems of the users and …
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CASE STUDY: Internet Crashed, Camera System Hacked
The problem began suddenly, and right in the middle of the COVID-19 shutdown in May 2020. We received a help desk support request from the client, who reported that the company's employees - most …
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Small Business Cyber Security Planning Guide (FCC.GOV)
Did you know that the Federal Communications Commission (FCC) released a comprehensive small businesses cyber security guide? https://www.fcc.gov/cyberplanner It's called the Cyber Security …
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Is Your Email Backed Up? Advantages of Data Backup and Recovery for SaaS
Isn't my email data already backed up "in the cloud"? Generally speaking, yes - but only partially. If your business is using a Software as-a-Service (Saas) application suite such as Microsoft …
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Working From Home? Get Mesh Wi-Fi
Common Home Wi-Fi Issues Maintaining optimal performance and speed for gaming, video streaming, and smart home devices is important, but now that so many people are working from home for the …
CASE STUDY: Fast-growing Startup, Spotty Wi-Fi
A software startup company with 25 users (and growing) had a network consisting of wireless devices including MacBook laptops, mobile phones, Chromecast devices, and Apple TVs. All of these devices …
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