Support for Windows 7 is Ending
After 10 years, Microsoft’s support for Windows 7 is coming to an end on January 14, 2020. Learn more
Blog
Email Etiquette Guidelines – Best Practices
When the use of email became common in the early 90s, the business world changed. Email now takes up a significant portion of our workday: one study shows that workers …
CASE STUDY: Main Server Crash!
We expected to find a few things wrong when we started working with a client who was running a 15-year-old server.
FTC Releases Cyber Resources for Small Businesses
Original release date: October 25, 2018 The Federal Trade Commission (FTC) has released new cyber resources for small businesses, including non-profit and charity organizations. These resources, which cover topics such …
CASE STUDY: Encrypting Ransomware Hits Small Business
Client Name: (business name removed) Service Details: Business client, on-site consult, on-site support Problem and Request: Client reported that they were seeing “ransom” messages appear on their computers, and that …
CASE STUDY: Dry Cleaner Network
A big dry cleaning business was having serious problems with network outages.
Bringing the WOW Customer Experience to IT (Part 2)
“You‘ve got to start with the customer experience and work back toward the technology – not the other way around.” -Steve Jobs (Wikiquote)
CASE STUDY: Dental Office Software Upgrade
Client Name: Dr. R. Service Details: Business client, on-site consult, on-site/remote project Problem and Request: A dental practice with 20 workstations and a legacy practice management software application needed some …
How to Spot a Phishing Email: Tips and Examples
Antivirus Software Isn’t 100% Effective You probably already know that installing an antivirus software program and keeping it up to date is a critical step in protecting your computer. This …
Stream for Success: Optimizing Your Internet & Wi-Fi Connections
Nowadays more and more people are consuming entertainment through Internet-based streaming services rather than through traditional cable/satellite television service.