Hackers are Targeting MSPs (and their Customers) with Ransomware
The Lone Star State ransomware attack — which resulted in portions of 22 town and county networks being locked by encrypting ransomware last month — was perpetrated by hackers who …
Blog
CASE STUDY: Employee Password Compromised by Phishing Attack
What is a phishing attack? A phishing attack, or a phishing scam, is when a criminal sends an email pretending to be someone (ex. the CEO of your organization) or something …
5 Critical Technology Directives Your Business Must Address in 2019
Technology changes so quickly, and it can be difficult to stay current. Here’s our list of the five most important IT directives to address before 2019 ends: Backup and …
Support for Windows 7 is Ending
After 10 years, Microsoft’s support for Windows 7 is coming to an end on January 14, 2020. Learn more
Email Etiquette Guidelines – Best Practices
When the use of email became common in the early 90s, the business world changed. Email now takes up a significant portion of our workday: one study shows that workers …
CASE STUDY: Main Server Crash!
We expected to find a few things wrong when we started working with a client who was running a 15-year-old server.
FTC Releases Cyber Resources for Small Businesses
Original release date: October 25, 2018 The Federal Trade Commission (FTC) has released new cyber resources for small businesses, including non-profit and charity organizations. These resources, which cover topics such …
CASE STUDY: Encrypting Ransomware Hits Small Business
Client Name: (business name removed) Service Details: Business client, on-site consult, on-site support Problem and Request: Client reported that they were seeing “ransom” messages appear on their computers, and that …
CASE STUDY: Dry Cleaner Network
A big dry cleaning business was having serious problems with network outages.
Bringing the WOW Customer Experience to IT (Part 2)
“You‘ve got to start with the customer experience and work back toward the technology – not the other way around.” -Steve Jobs (Wikiquote)
