We’re happy to announce the launch of a new product: Service Plans.
Service Plans are computer support and maintenance plans for home office and small business clients. With a Service Plan subscription, you’ll receive ongoing IT support service for your computers, networks, and critical data through proactive (not reactive) support and regular maintenance. Features include:
- Included remote support hours
- Priority response & recommendations
- Proactive alerts & status reporting
- Monthly billing cycle (via QBO)
- Anti-virus protection (from Kaspersky)*
- Backup monitoring & network inventory*
- IT asset management & security documentation*
- Special Plan hourly support rates*
Plans start at $99 per computer (for 12 months). Service Plans is our version of a managed IT services product, specialized for homes and small offices. It’s a philosophical change in the way that we deal with your technology, representing a shift away from a reactive break-fix approach towards a more proactive and value-added method of managing your IT systems.
If you’re a growing small-to-medium business in search of reliable IT service, chances are that one of our Service Plans is a good fit for you!
*not all benefits are available for all Plan tiers